What Do You Do When Your Computer Crashes During Class?

by Kevin Siegel, COTP

I've been teaching live online classes for years. And while I’ve had all sorts of technology challenges during that time, I’ve never had my main machine go down along with my backup--until yesterday! Even though I rebooted my machine in time for class, it froze again, and I couldn’t click anything.

Panic? Not me. As a certified online training professional, you’re taught to handle these kinds of bumps in the training road. In this instance, other students in the class were using Captivate (it was a hands-on session) and I simply made a participant the presenter (or leader). Class went off without a hitch after that.

What are your most embarrassing online (or in-person) training debacles? Share them here! Did you recover? Tell me how!